
Leeds
West Yorkshire

Listed buildings, flood-prone streets and ordinary estates: getting the right fix for damp in York, and who to call if you rent.
Including Acomb, Clifton, Heworth, Fulford, Haxby, Bishopthorpe and Tang Hall
Who puts damp right depends on whether you rent or own. Choose your situation.
Your landlord has to fix damp caused by disrepair, such as leaks, broken gutters or failed pointing. Since 1 May 2026 the Renters' Rights Act has ended no-fault evictions, so asking for a repair shouldn't put your home at risk.
Tell your landlord or letting agent about the damp in writing, by email, letter or text, and add photos. Keep a copy of what you send.
Give them a reasonable time to reply and arrange the work. Chase them once if you hear nothing.
If the repair still isn't done, contact the council's Healthy and Sustainable Homes Team. They can inspect the home and make the landlord put it right.
Who to contact
Email housing.standards@york.gov.uk, or use the online form on the page.
Damp in a home you own is yours to sort out, so the first job is finding the real cause. A treatment sold before anyone has found the cause is often money wasted.
Check the simple things first: gutters and downpipes, ground levels against the walls, blocked airbricks, and whether rooms get enough heat and air.
If the cause still isn't clear, get an independent damp survey before paying for any treatment. Damp proofing a wall that has a leak or condensation problem won't fix it.
If heating costs are part of the problem, check what help you could get with insulation and heating.
Who to contact
Free advice on insulation, heating and grants you may qualify for.

York has timber-framed houses older than most towns, Georgian brick inside the walls, Victorian terraces in Clifton and South Bank, and large post-war estates beyond. Many older buildings are listed, and the right repair for them is often different from what a modern house needs.
Old brick and timber walls were built with lime and soft materials that let moisture move through them. Cement render, plastic paints and injected damp courses can trap water and cause the decay they were meant to stop. Is it really rising damp? is worth reading before agreeing to any treatment on an old York house, and the council's conservation officers should be asked before work on a listed building.
York sits where the Ouse and the Foss meet, and flooding is part of local life. Water that has come into a home in a flood is a different problem from everyday damp: walls, floors and timbers soak right through and need slow, careful drying. York is also one of the drier parts of Yorkshire, so in many homes the main damp problem is condensation.
If the home has flooded, get it dried and checked before redecorating. If not, look at whether the damp follows the weather or the way rooms are used, and whether anything modern has been put on an old wall.
Medieval and later houses in and around the city walls, many protected.
Look out for: Cement or plastic coatings trapping water, and decay at the foot of timber frames.
Terraces in Clifton, Leeman Road and South Bank, some in flood zones.
Look out for: Worn pointing, raised paths and damp after flooding.
Council-built and private estates in Acomb, Tang Hall and the outer villages.
Look out for: Condensation and mould in bedrooms, and cold spots by windows.
16%of homes in York were built before 1919. Across England it is 20%.
Source: Valuation Office Agency, Council Tax stock of properties (opens in a new tab), March 2026
20%of households in York rent from a private landlord. Across England it is 20.5%.
Source: Census 2021, ONS table TS054 (opens in a new tab), 2021
14%of households in York rent from a council or housing association. Across England it is 17.1%.
Source: Census 2021, ONS table TS054 (opens in a new tab), 2021
Free, independent organisations that can help with housing problems, money and keeping warm. They aren't connected to Spore Shield.
Free advice on housing, money and energy for people in York.
Free housing advice for renters, including what to do when a landlord won't do repairs.
Phone 0808 800 4444Neighbourhood workers who help people find local support and community groups.
Local details checked October 2026.
No. Flood water soaks the whole wall, and the fix is careful drying, not a new damp course. Plastering or sealing too soon can trap water in. Get the home dried and checked first.
Usually not without care and often not without consent. Old buildings need materials that let them breathe. Speak to the council's conservation officers before any work, and get a survey that understands traditional buildings.
Call housing repairs on 01904 551550, option 4 then option 1, or email housing.repairs@york.gov.uk. Under Awaab's Law, significant damp and mould must be investigated within 10 working days.
A professional damp and mould survey with a written report provided for £50.
About Damp & Mould SurveyA three-stage initial damp and mould cleaning and treatment process, including a discounted survey and written report.
About Damp & Mould Cleaning & Treatment
I rent from the council or a housing association
If you rent from the council or a housing association, your landlord has to deal with damp and mould, and the law now sets deadlines for it.
Report the damp or mould to City of York Council's housing repairs team, or your own housing association and ask for a reference number. Photos help.
Under Awaab's Law your landlord must look into significant damp and mould within 10 working days, and start any safety work within 5 working days after that. Emergency hazards are faster.
If it isn't put right, use your landlord's complaints process. If that doesn't work, you can go to the Housing Ombudsman.
Who to contact
Option 4, then option 1. Email housing.repairs@york.gov.uk
If your landlord's own complaints process hasn't put it right.